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1. What is an Operating System? Explain in detail the functions of an Operating System. (2+8=10)
2. Define word processing. List out the elements of word processing environment and explain their function. What do you mean by Mail Merge? List out the steps in order to execute Mail Merge. (1+5+1+3=10)
3. What is DBMS? Explain advantages and disadvantages of DBMS. (2+4+4=10)
4. Answer the following: (5+5=10)
a) Write down at least five goals set by the ICT Policy, 2015.
b) What are the duties of a citizen as per the Constitution of Nepal?
5. What are the uses of power point presentation? What are the various types of lists in HTML? Explain them with examples. Also show how the lists can be nested. (2+5+3=10)